Is this what you're always
dealing with from your supplier?
Missed Deliveries
You place an order Monday for next-day delivery. By Friday afternoon, nothing has arrived, and your vendor says it won’t come until Monday. Meanwhile, your hotel is at full capacity, and the last thing you should be worrying about is whether essential supplies will be there when needed.
Endless Backorders
You needed natural gas detectors to meet a local compliance deadline. Weeks in advance, your supplier assured you they were in stock. A week before the deadline, you call to confirm—only to learn delivery won’t arrive until three weeks after compliance is required, leaving you exposed and unprepared.
Customer Service Issues
You call your supplier’s main office with an urgent request. You’re bounced from department to department—no one can locate your account, no one recognizes you, and no one can help. They promise to follow up, but the call ends in frustration and you never hear back.
Hidden Costs
After years of dealing with the same issues, you realize you’re also overpaying. You’ve been charged $70 for product that should cost $30, simply because your vendor knows you’re spending on someone else’s behalf and do not check your invoices.
Meet Rapid Supplies & Simon Industries
Tom Detore, aka The Supply Dude, is the founder of two leading NYC-based supply companies—Simon Industries and Rapid Supplies. With deep knowledge of products, the industry, and the games competitors play, he delivers what others (especially big national companies) can’t: better service and lower prices.
Real Stories From Real Clients
Manhattan Residential
Building
The Overcharged Super Who Hadn’t Checked Prices in 15 Years
Local Business Office / Warehouse
The Carbon & Perforated Paper Crisis That Disrupted Operations
Our Company-
Simon Industries
Simon Industries is a local NYC janitorial supply distributor serving hotels and residential/commercial buildings. We provide dedicated account reps—reachable by cell—who understand the unique needs of NYC properties, especially those frustrated by poor service, missed deliveries, and unresponsive vendors.
Why People Work with
The Supply Dude and his teams
“I called Eric on a Friday at 11AM because I was out of toilet paper and needed some before the weekend—he had it delivered the same day.”
Rosa
Director of Housekeeping – Renown 5 -Start Hotel on Madison Avenue
“Anthony built a custom product list on their website so I can quickly place my weekly orders.”
Sergio
Superintendent - Luxury Apartment Building In Soho
“I sent Rob a photo of a hard-to-find lightbulb, and he tracked it down and delivered it when no other vendor could.”
Carlos
Property Manager - NYC-Based Management Company
“Courtney created a detailed price comparison that showed me the savings I’d get by switching from my previous vendor.”
Dave
General Manager – Boutique Hotel on Park Avenue
Having supply issues?
Whether you decide to partner with us or stick with your current setup, we’re here to help.
Here’s how we can support you:
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Learn more about your property and the challenges you’re facing.
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Suggest practical solutions and assign you a dedicated sales representative.
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Review your current invoices and create a price comparison to identify potential savings.
Looking for Speciality Office Supplies Too?
Rapid Supplies helps specialty businesses—like churches, labs, and shipping companies—get hard-to-find papers and everything else they need, all in one place.
